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Användarupplevelse och kundens nöjdhet vid användning av mjukvara blir en allt viktigare del av utvecklingen av digitala tjänster. Vi som användare är vana vid lättförståeliga flöden och snabba responstider, ett krav som ställs allt mer för digitala tjänster, då utbudet och konkurrensen mellan dessa växer varje dag. För att både attrahera nya kunder och behålla de nuvarande, satsar därför Telavox User experience and customer satisfaction are becoming more and more important in the development of digital services. Users are accustomed to easily understandable workflows and fast response times, which is then easy to demand from these services as the range of services and thus the competition between them grows every day. Therefore, in order to both attract new customers and retain the curren

The story of a literature review

A general formulation for the distribution problem is presented, which is applicable to frequency distributions of subgrid-scale variables and hydrometeor size distributions, as well as to probability distributions characterizing data uncertainties. The general formulation is presented based upon two well-known basic principles: the maximum-entropy principle and the Liouville equation. The maximum

Epitaxial shell is vital for enhancing the optoelectronic performance of semiconductor quantum dots (QDs), especially for the wide bandgap blue QDs, yet the shell crystal structure's impact on thermal stability and photophysical behavior remains unexplored. It is reported that the ligand-directed synthesis of ZnS shells with zinc blende (ZB) or wurtzite (WZ) structure on blue WZ CdZnS cores, where

Polyoxometalates (POMs) and their instrinsic discrete nature has enabled them to support a wide range of research spanning solution-speciation chemistry, biological/medical assays, catalytic processes and fundamental crystallography. The structure-property relationship of POMs are a consequence of their constiuent metal atoms, which inevitably are formed under specific regimes - for simplicity, ac

We study the effects of principal instructional leadership on pupil educational achievement using longitudinal data of 120,394 teacher responses across 1919 schools in Sweden over 9 years. Through multilevel structural equation modelling, we test how teacher ratings of principal leadership influence indicators of educational achievement and the extent to which this effect is channelled through a c

Complexity and innovation are emerging as fundamental issues for the future of human life and society. To deal with them, different versions of systems thinking have been proposed. However, System-of-Systems (SoS) thinking, based on the biperspectival principle and human reflexivity, has not yet been clearly recognized. The unclear distinction between ‘systems’ and ‘SoS’ thinking often results in

Systematiska våldtäkter av kvinnor i väpnade konflikter är ingen nyhet, utan ett fenomen som drabbat åtskilliga kvinnor, under åtskilliga konflikter, under historiens gång. Men trots att våldtäkter i väpnade konflikter har varit ett utspritt problem, har fenomenet väckt förhållandevis lite intresse inom det internationella samfundet, och regleringar på området har vuxit fram i en långsam takt. UtWartime rape is old news, and most experts agree that for most of human history, war and rape have gone hand in hand. But although wartime rape is a centuries old phenomenon, it seems to have disinterested the international legal community for most of its existence. The current legislation regulating wartime rape in international humanitarian law (IHL) is decades, not centuries, old. This thesis w

Syria is going through a full-fledged conflict with unfathomable educational crisis. With the tremendous challenges in the educational sector in conflict situations, opportunities arise simultaneously for positive educational change. The purpose of this study was twofold: to contribute to informed changes in the educational system for Syrians through better understanding of education in the past,

In our paper, we analyse Credit Default Swaps (CDSs) for 67 European non-financial companies between December 2004 and December 2014, focusing on the five-year maturity corporate CDS spreads. The period of analysis is divided into three sub-periods; before the financial crisis, during the global financial crisis and the European sovereign debt crisis. The CreditGrades model is used to estimate CDS

Debt is commonly used by firms as a way of financing. Factors driving stock return have been the subject of numerous studies. Investors are constantly seeking ways to better understand stock return, which is where financial statements may provide them with relevant information. The presented research paper focuses on explaining whether there is a significant relationship between stock return and l

Previous studies on the representation of gender roles video games, and how they are able to affect the consumers' understanding of their own gender identity, often focus on the portrayal of female characters and their effect on male and female consumers. This present study deviates from this common trend and chooses to investigate how expressions of masculine identity are designed towards the

The European Corn Borer (ECB) has the potential to markedly reduce the yield from corn plants and in turn affect the economy of farmers. The human world population is increasing and there is consequently an increased number of mouths to feed on a limited area, the Earth, and this makes this an important topic to study. It is thus important to find out whether the ECB likely will be an important pe

Dissolved organic carbon (DOC) enters inland waters from the surrounding terrestrial ecosystems, and is assimilated by bacterioplankton, mineralizing it to carbon dioxide (CO2). This bacterial respiration (BR) is an important part of carbon processing in freshwater, but it is also a process of global significance; in oceans and inland waters combined, BR is probably the largest single sink of orga

This study examines the implementation of Traditional Landholding Certificates in the Petauke District, and how providing access for small-scale farmers to secure land is affected by the power structures on customary land. Nine weeks were spent collecting data in the Petauke District through quantitative and qualitative interviews with stakeholders and farmers. The empirical material showed a high

The National Board of Health and Welfare together with the Public Health Agency of Sweden suggests that a reduction in income inequality could decrease suicide rates. The thesis aims at testing if this statement is accurate and if the influence of income inequality on suicides is different across age groups. The estimations are done using a panel dataset consisting of all Swedish counties for the