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Artificiell Intelligens och Kundservice: En omvälvande revolution och dess effekter på kundupplevelsen.

Studieobjekt: AI-chatbots, serviceinteraktioner och kundupplevelser. Problemområde: Begränsat med forskning om serviceinteraktioner och kundupplevelser till följd av AI-chatbots. Syfte: Studiens syfte är att undersöka hur kundupplevelsen påverkas i serviceinteraktioner. Vi gör detta genom att fokusera på servicemöten samt service recovery-processer inom detaljhandeln, vården samt hotell- och tra

Airway hyperresponsiveness to mannitol in relation to inspiratory and expiratory resistance in subjects with asthma, COPD, and healthy smokers

BackgroundAirway hyperresponsiveness (AHR), a key feature of asthma, leads to airway narrowing in response to bronchoconstrictor stimuli. Notably, AHR is also observed in individuals with chronic obstructive pulmonary disease (COPD). The Mannitol challenge test is an indirect method to assess airway hyperresponsiveness.ObjectiveThe primary aim of this study was to explore airway hyperresponsivenes

Prostate-Specific Antigen Levels Among Participants Receiving Annual Testing

IMPORTANCE: Repeating a prostate-specific antigen (PSA) test after an elevated measurement is a guideline-recommended component of the prebiopsy workup. However, it is unclear whether certain patients can be exempted from repeat PSA testing and proceed directly to further workup.OBJECTIVE: To determine yearly PSA variability and implications of repeating an elevated PSA in the Prostate, Lung, Colo

Speciation of Zn in WtE fly ash residues after wet treatment

Waste-to-energy fly ash can be repurposed if treated to limit the leaching of potentially toxic elements such as Zn. Ashes with lime additives can be stabilised via gypsum formation, while those without additives are better suited for acid-leaching treatment (and material recovery). In this study, ashes from grate-fired boilers – three without lime addition and one ash with lime addition – were tr

Can human empathy and connectedness for plants be enhanced?

Mänskliga attityder är fundamentala för att bevara jordens ekosystem. Denna studie undersökte sambandet mellan mänsklig empati och upplevelsen av samhörighet med naturen, mer specifikt, med specifika växter. Undersökningen baserades på enkäter och den statistiska analysen gjordes med rmANOVA. Deltagarna (N = 106, medelålder =32,7 SD =16,0) bedömde sin empati och upplevelse av samhörighet med naturHuman attitudes toward nature are fundamental for preserving earth’s ecosystems. This study investigated the malleability of human empathy and connectedness to specific plants. We randomly assigned participants (N = 106, Mean age = 32.7, SD = 16.0) to one of three different induction conditions, and measured trait general empathy and connectedness to nature, as well as state empathy and connectedn

Om variationen mellan postverbal och medial placering av VP-adverbial i svenska

In Swedish, adverbials mainly occur in two positions in the clause: postverbally (last in the clause) or medially (before the finite verb in subordinate clauses and after the finite verb but before e.g. infinite verbs in main clauses). VP adverbials are said to have their natural position postverbally, but they can also be placed medially. This thesis examines factors that influence the placement

The Interactions and Role-changings between the LGBTQIA+ Community and the Creative Industries in Guangzhou, China Focusing on Women’s Opinion in the LGBTQIA+ Community

This thesis examines the interactions and role-changings between the LGBTQIA+ community and the creative industries in Guangzhou, China. Following Florida’s (2003) creative capital theory, and Badgett, Waaldijk, and Rodgers’s (2019) study on LGBT inclusion and economic development, involving semi-structured interviews with LGBTQIA+ individuals working or studying in the creative industries. This q

Parallel Norms: File-sharing and Contemporary Copyright Development in Australia

This article studies contemporary Australian copyright and contrasts this to a large-scale online survey on file sharing in order to analyse the seemingly parallel and non-compliant legal and social norms that they represent. Furthermore, a selection of 3,575 Australian respondents to an online survey is compared to a large scale near global group of over 96,000 respondents, allowing determining d

Building Energy Efficiency - Policy, learning and technology change

Popular Abstract in English Over thirty years of experience shows that energy efficiency is the easiest, fastest, and cheapest strategy to reduce today’s rampant energy use. To enhance energy efficiency, governmental intervention and business strategies are needed. The question of which governmental policies are the most effective to support energy efficiency remains unanswered. Policy learning anExperience shows that energy efficiency improvements are the most cost-effective path to meeting global energy challenges. To promote energy efficiency, various policy instruments have been in place since the 1970s. Nevertheless, energy efficiency improvements still lag behind their potential in the building sector, which indicates that there is a lack of knowledge about the performance of policie

Clinical and Genetic Determinants of Progression of Type 2 Diabetes: A DIRECT Study

OBJECTIVETo identify the clinical and genetic factors that explain why the rate of diabetes progression is highly variable between idividuals following diagnosis of type 2 diabetes.RESEARCH DESIGN AND METHODSWe studied 5,250 patients with type 2 diabetes using comprehensive electronic medical records in Tayside, Scotland, from 1992 onward. We investigated the association of clinical, biochemical,

Wigner-function formalism for the detection of single microwave pulses in a resonator-coupled double quantum dot

Semiconductor double quantum dots (DQD) coupled to superconducting microwave resonators offer a promising platform for the detection of single microwave photons. In previous works, the photodetection was studied for a monochromatic source of microwave photons. Here, we theoretically analyze the photodetection of single microwave pulses. The photodetection in this case can be seen as a nonlinear fi

Shaping opportunity spaces : the role of narratives in place leadership

This paper aims to identify micro-level processes shaping the narratives surrounding regional opportunity spaces. A process perspective is applied to examine how place leaders engage in shaping narratives to influence the perception of opportunity spaces. The empirical research is based on a comparative case study of four peripheral regions in Germany, comprising 92 interviews with regional stakeh

Continuous feedback protocols for cooling and trapping a quantum harmonic oscillator

Quantum technologies and experiments often require preparing systems in low-temperature states. Here we investigate cooling schemes using feedback protocols modeled with a quantum Fokker-Planck master equation (QFPME) recently derived by Annby-Andersson et al. [Phys. Rev. Lett. 129, 050401 (2022)0031-900710.1103/PhysRevLett.129.050401]. This equation describes systems under continuous weak measure

Comparison of renormalized interactions using one-dimensional few-body systems as a testbed

Even though the one-dimensional contact interaction requires no regularization, renormalization methods have been shown to improve the convergence of numerical calculations considerably. In this work, we compare and contrast these methods: "the running coupling constant"where the two-body ground-state energy is used as a renormalization condition, and two effective interaction approaches that incl

Refinement of Protein Extraction Protocols for Human Peripheral Nerve Tissue

Our aim was to establish an effective method for protein extraction from freshly frozen human peripheral nerves, determine the minimum amount required for consistent protein extraction outcomes, and assess which method produced the highest number of protein identities. Five extraction methods were compared using 8 M urea and Ripa buffer using either the Bullet Blender or Bioruptor. Out of the tota

Associations between perfluoroalkyl substances and thyroid hormones after high exposure through drinking water

BACKGROUND: The reported associations for several per- and polyfluoroalkyl substance (PFAS) with thyroid hormones are inconsistent in epidemiological studies. The purpose of the current study was to investigate the possible association of thyroid hormones in relation to serum levels of perfluorohexane sulfonate, perfluorooctane sulfonate and perfluorooctanoic acid, in a Swedish general population,

Development and content validity evaluation of a candidate instrument to assess image quality in digital mammography : A mixed-method study

Purpose: To develop a candidate instrument to assess image quality in digital mammography, by identifying clinically relevant features in images that are affected by lower image quality. Methods: Interviews with fifteen expert breast radiologists from five countries were conducted and analysed by using adapted directed content analysis. During these interviews, 45 mammographic cases, containing 44

Artificial intelligence detection of missed cancers at digital mammography that were detected at digital breast tomosynthesis

Purpose: To investigate how an artificial intelligence (AI) system performs at digital mammography (DM) from a screening population with ground truth defined by digital breast tomosynthesis (DBT), and whether AI could detect breast cancers at DM that had originally only been detected at DBT. Materials and Methods: In this secondary analysis of data from a prospective study, DM examinations from 14