The hotel check-in as a rite of incorporation: Enchantments of inclusion and exclusion
Introduction The hotel check-in is usually treated as a facilitating service as it is often assumed only to facilitate the use of the core service i.e. the lodging. In addition the check-in is a highly standardized process, which is repeatedly performed every day. Being only one part of the front office’s duties executed at the reception desk, it is usually given scant attention from management. L
