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Ll smms10 rev170503 eng

LL_SMMS10_rev170503_eng Reading list for Service Management: Theory – Development and Traditions, 15 credits, SMMS10. The reading list was approved by the Board of the Department of Service Management and Service Studies 29 August, 2016, revised 3 May, 2017. The reading list is valid from 1 June 2017. Literature – part one of the course (about 1100 pp.) 1.   Literature review (about 175 pp.): Jess

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms10_rev170503_eng.pdf - 2026-06-08

When someone else’s home is your workplace : Inequalities in the re-emerging domestic care work sector in Sweden

The domestic care work sector in Sweden is growing. The expansion of the welfare state in the post-war period made privately employed domestic workers an uncommon practice (Öberg, 1999). Today, we see a re-emergence of the market. The turning point for this is the RUT tax deduction, introduced in 2007 and leading to a tremendous growth in the sector. Approximately 30 000 people are employed in RUT

Estimating the potential health impact and costs of implementing a local policy for food procurement to reduce the consumption of sodium in the county of Los Angeles

OBJECTIVES: We examined approaches to reduce sodium content of food served in settings operated or funded by the government of the County of Los Angeles, California.METHODS: We adapted health impact assessment methods to mathematically simulate various levels of reduction in the sodium content of food served by the County of Los Angeles and to estimate the reductions' potential impacts on mean sys

Telephony

On this page you will find information about mobile phones, voicemail, the switchboard and other telephone services. Getting started with telephony Buying a mobile phone You order mobile phones and mobile accessories via Proceedo.ProceedoRead more about purchasing procedures.Tip: Write down the IMEI number or save the box the mobile phone comes in. You will need the IMEI number if you want to repo

https://www.staff.lu.se/support-and-tools/it-mail-and-telephony/telephony - 2026-06-08

Johan Anselmsson

Professor, Assistant head Entrepreneurship & Marketing, Department of Business Administration Contact details Email: johan [dot] anselmsson [at] fek [dot] lu [dot] se Phone: +46 46 222 78 13Organisation Marketing Room number: Alfa1:3075 Service point: 10 WebpageJohan Anselmssons profile in Lund University research portalOther affiliations Affiliated professor Centre for Retail and Logistics (REAL)

https://www.lusem.lu.se/johan-anselmsson - 2026-06-07

Servicens betydelse för kundlojalitet - En jämförelse mellan Baby Boomers och Generation Y

Syfte: Uppsatsens syfte är att kvalitativt tydliggöra och förstå skillnader i konsumenters lojalitetsgrad och köpbeteende, kopplat till service, mellan Generation Y och Baby Boomers och på så sätt bidra till service- och generationsforskningen. Metod: En kvalitativ studie med ett hermeneutiskt fenomenologisk förhållningssätt har genomförts. Forskningsansatsen är deduktiv med induktiva inslag. PrPurpose: The aim is to qualitatively distinguish and understand differences in purchase behavior and loyalty, related to service, between Generation Y and Baby Boomers and thus contribute to the service and generational research. Methodology: A qualitative study has been executed with a hermeneutic phenomenological approach. The research approach is deductive while also containing inductive eleme

Ll smms10 prel160829

LL_SMMS10_prel160829 Reading list for Service Management: Theory – Development and Traditions, 15 hp, SMMS10. The reading list was approved by the Board of the Department of Service Management and Service Studies 29 August, 2016. The reading list is valid from 29 August 2016. Literature – part one of the course (about 1250 pp.)   1.   Choose among one of these four textbooks on making a literature

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms10_prel160829.pdf - 2026-06-08

The Service Terminator? - när människor ersätts av maskiner

Title: The Service Terminator – when people are being replaced by machines University: Lund University, Campus Helsingborg, Department of Service Management Course: SMKK01, Service Management, Bachelor’s degree, 15 hp, 2012 Seminar date: May 29, 2012 Authors: Sanna Axbom, Maria Ingstad, Emma Nilsson and Lina Sonesson Supervisors: Christian Fuentes and Rickard Ek Keywords: Self-service technologies

Sanktionerat motstånd : Brukarinflytande som fenomen och praktik

Frågan om brukarinflytande inom välfärdssektorn har sin grund i de krav på humanisering, demokratisering och maktdelning som höjdes av den ideella brukarrörelsen på 1960- och 70-talet. I dag har tanken om brukarinflytande anammats av det offentliga och de krav på inflytande som tidigare höjdes av en social rörelse utifrån och underifrån, drivs nu politiskt inifrån och uppifrån inom den offentliga The roots of the idea of user involvement within social services can be found in the efforts of the rising service user movement in the 1960s and 70s. Today the concept of “service user involvement” has been adopted by the state and is widespread within political rhetoric’s as well as in human service practices. However, user involvement is known to be an imprecise phenomenon that can take on diff

Qmod 2010 final program

Microsoft Word - Kopie von QMOD 2010 Final Program.doc 13th QMOD Conference 31st August – 1st September, 2010 Cottbus, Germany LearnAbility, InnovAbility and SustainAbility Preliminary Program Jointly organized by: Lund University, Linköping University & Brandenburg University of Technology Cottbus Welcome Address from the Chairmen It is our great pleasure to welcome you to the 13th QMOD conferenc

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/qmod_2010_final_program.pdf - 2026-06-08

Covid-19 - Gerdahallen

Covid-19 - Gerdahallen MoreMenu_white Group 3 Our services Schedule/Book English Sv Become a member Login MoreMenu_white Group 3 Our services Schedule/Book English Sv Menu Sv Offer Our facilities Lund Schedule/Book Corporation About us Contact Lund Lund The Foundation for Exercise Activities at Lund University Helgonavägen 8 SE-223 62 LUND 010-722 21 00 kundservice@gerdahallen.com Lund Menu Utbud

https://gerdahallen.com/en/covid-19/ - 2026-06-06

Lund University in the city of Helsingborg

Faculties and departments Helsingborg is one of Lund University's four campus locations. All of Lund University's nine faculties conduct some form of activity in Helsingborg, either in education, research or through collaborative activities. Faculty of Social SciencesDepartment of Service StudiesWith almost 900 students, the Department of Service Studies (formerly the Department of Service Studies

https://www.ch.lu.se/en/campus-helsingborg/lund-university-city-helsingborg - 2026-06-07

Best Paper Awards and Published Papers

Papers presented during the conference will be rviewed by the scientific committee and best papers will be selected based on these reviews. The selected best papers will then be published in the following journals. Experts in the QMOD scientific committee are all involved in reviewing and selecting of the best papers. See recipients of the best paper awards.International Journal of Quality and Ser

https://www.ses.lu.se/en/qmod/best-paper-awards-and-published-papers - 2026-06-07

Avståndstagande från Black Friday

Hållbarhetsfrågan är viktig för samhället, företag och individen, vilket leder till att en motreaktion till shoppingdagen Black Friday växer och allt fler företag tar ett avståndstagande från överkonsumtion. Därmed ämnade studien till att undersöka hur företags avståndstagande från Black Friday kopplas till hållbar marknadskommunikation, och hur dessa avståndstaganden påverkas av grafiska tecken. Sustainability is an important matter for society, companies and individuals, which has led to a growing resistance against Black Friday, which more and more companies engage in. The aim of this study was thus to examine how companies’ renunciation of Black Friday is linked to sustainable marketing communications, and how graphic elements influence these renunciations. This study also aimed to exa

Ekonomiskt våld – det dagliga våldet som inte finns.

Authors: Emily Lundquist and Erica Johansson Title: Economic abuse – the daily abuse that does not exist Supervisor: Ulrika Levander Key words: Economic abuse; Violence against women; domestic violence; abuse; women. The purpose of this study was to clarify and distinguish the discourses form the attitudes of professionals in Sweden, who in their daily work come in contact with women exposed