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This article is over 5 years old, and the information may therefore be outdated. New book from Christer Eldh and Nilsson Fredrik about The Cultural Complexity of Service Organisation in the Öresund Region. Hospitality. The word steers our attention towards good food, excellent service and perhaps a nice place to rest. Sometimes it refers to the “DNA” or special spirit that characterises those who

https://www.ses.lu.se/en/article/fika-hygge-and-hospitality - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Albert Montañez from the USA and Colombia is currently studying a Master's in Service Management, with specialisation in Culture and Creativity Management. Why did you choose the specialisation in Culture and Creativity Management?  "I am a classical artist with a vast experience in education and performance, but I fe

https://www.ses.lu.se/en/article/best-thing-about-programme-diversity-students-and-teachers - 2026-04-23

Autumn Semester 2020 Semester 1 SMMV11 Introduction to Service Management (7,5 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMV12 Introduction to Culture and Creativity Management (7,5 credits) Syllabus Reading list For specialisation Retail SMMV13 Introduction to Retail (7,5 credits) Syllabus Reading list For specialisation Supply Chain Management SMMV14 In

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-14 - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Josefine Östrup Backe defended her thesis Enacting "the local" in culinary tourism: A study of culinary actors and their practices on february 7. As the competition between destinations grows, the need to stand out and offer memorable and unique experiences also grows. Culinary experiences and activities with elements

https://www.ses.lu.se/en/article/enacting-local-culinary-tourism-study-culinary-actors-and-their-practices - 2026-04-23

The department has several active research areas, such as Service Studies in general, Tourism, Retail and Consumption Studies, Health Management, Service Encounters, Service Work, Sustainable Development, Public Service Management, Risk Management and Diversity Management.  Our vision is to be the leading department of research in all of the areas mentioned above. At the same time our ambition is

https://www.ses.lu.se/en/research/research-groups - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Ruth Bedoya Lopez from Colombia is currently studying the master's programme with specialisation Culture and Creativity. We asked her what she thinks about her studies. What is the best thing about your programme?"The best thing about this programme is to encounter professors and colleagues from different backgrounds.

https://www.ses.lu.se/en/article/everything-i-love-one-programme - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. In an recent published article, Stefan Gössling, Daniel Scott and C. Michael Hall compares the impacts of COVID-19 to previous epidemic/pandemics and other types of global crises and explores how the pandemic may change society, the economy, and tourism. The novel coronavirus (COVID-19) is challenging the world. With

https://www.ses.lu.se/en/article/new-article-pandemics-tourism-and-global-change-rapid-assessment-covid-19 - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Master's student in Strategic Communication, Heiram, tells you how it is! About Campus HelsingborgLund is the main city where the majority of departments of Lund University are located. However, there are campuses of Lund University in other cities of the Skåne region. Today, I will introduce Campus Helsingborg, where

https://www.ses.lu.se/en/article/are-you-going-study-campus-helsingborg - 2026-04-23

To confirm your plans to study at the Master Programme in Service Management for the start in 2021, please fill in this SIR form (Statement of Intention to Register) no later than Sunday 13 June. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2021 - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Andréas Ivarsson from Sweden studies a Master's in Service Management with specialisation Supply Chain Management. We asked him what he think's about his choice of education. What is the best thing about your programme?"I would say that our programme's strength lies in the fact that it's so broad, which gives you load

https://www.ses.lu.se/en/article/service-management-gives-you-edge - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. The global coronavirus pandemic has hit the tourism industry hard worldwide. Not only that, but it has exposed a lack of resilience to any type of downturn, according to new research from Lund University in Sweden. While the virus may or may not be temporary, the climate crisis is here to stay - and tourism will have

https://www.ses.lu.se/en/article/what-covid-19-can-teach-tourism-about-climate-crisis - 2026-04-23

On the 9th of October at 10:30, we will hold a seminar about mental health at Campus Helsingborg.We would like to know if you plan to attend the seminar or not. Please fill in your answer in the form below. Yes, I plan to attend No, I will not attend Leave this field blank

https://www.ses.lu.se/en/form/mental-health-day-9th-october-2020 - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Read our masterstudent M Nafees Emtiaz Chowdhury´s article about his experiences from his vacation in Sweden. When I came to Helsingborg in Sweden to pursue my Master program in Service Management at Lund University on 31st of August, 2019 it was autumn here. Soon the orange leaves of the trees faded away as winter ca

https://www.ses.lu.se/en/article/how-i-spent-my-summer-vacation - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Did you know this? Five quick facts about our master´s programme in Service management.  

https://www.ses.lu.se/en/article/five-facts-about-service-management - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Students from all over the world started their studies in Service Management today. Today we welcomed over 120 students from all around the world to our master program in Service Management. The students had their first introduction meetings at Dunkers Kulturhus, divided into small groups throughout the day - all acco

https://www.ses.lu.se/en/article/new-international-students-master-program-service-management - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. Welcome to all of you, both old and news students at Lund University. Here are some important points that we should all think about during the autumn term. A word of welcome from the Vice-Chancellor at Lund University 

https://www.ses.lu.se/en/article/word-welcome-vice-chancellor-lund-university - 2026-04-23

Spring Semester 2021 Semester 2 SMMV21 Methods in Social Sciences (15 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list Examiner SMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-15 - 2026-04-23

INTERDISCIPLINARY RESEARCH ON QUALITY, SERVICE, VALUE CREATION AND SUSTAINABILITY The research group seeks to explore various aspects of quality, value and services as closely interrelated research fields in the context of ongoing transformation processes of organizations and societies.  The group thus is interested in conducting research in the following directions:To explore and discuss ontologi

https://www.ses.lu.se/en/research/research-groups/beyond-disciplinary-service-studies - 2026-04-23

This article is over 5 years old, and the information may therefore be outdated. On Friday, we invited our new masterstudents to join Fresher´s Day at the Department of Service Management. Fresher´s day is an opportunity for the students to get to know each other better and also to get to know their SI-leaders, since this day is done in collaboration with the SI leaders on the first day of SI-mett

https://www.ses.lu.se/en/article/freshers-day-our-new-students - 2026-04-23

Accessibility for www.ses.lu.se/en Accessibility of the Department of Service StudiesThis website is run by the Department of Service Studies. This text describes how the English version of our website www.ses.lu.se/en complies with the accessibility regulations and how you can report problems on our website relating to accessibility.How accessible is the Department of Service Studies website?We h

https://www.ses.lu.se/en/accessibility - 2026-04-23