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About the Department

of Service Studies The Department of Service Studies is a successful unit for education and research within service organisations. We offer management education with a cutting edge competence in retail, health, logistics, supply chain management, sustainability, culture and creativity, tourism and hotels. Our courses are developed in collaboration with leading industry companies and organisations.

https://www.ses.lu.se/en/about-department - 2026-04-29

Programme details

for the master's programme in Service management The Master's programme in Service Management consists of 120 ECTS credits. The main field of study is Service Management. On completion of the programme, the student is awarded a degree of Master of Science (120 credits) with a major in Service Management. See details for the five different specialisations below: Culture and Creativity Management Se

https://www.ses.lu.se/en/education/masters-programmes/masters-programme-service-management/programme-details - 2026-04-29

Reports

 Waste prevention in Sweden 2008-2015 - An analysis of key waste prevention initiatives Author: Hervé CorvellecFördjupad utvärdering av statsbidraget Skapande skola Authors: Katja Lindqvist and Roger Blomgren Frikopplingstjänster - En lösning för avfallsförebyggande? Authors: Anette Svingstedt and Hervé CorvellecOrganisering av avfallstjänster för ett hållbart samhälle - En fallstudie av

https://www.ses.lu.se/en/research/publications/reports - 2026-04-29

Meet our students

Each Autumn, students from all over the world start our Master's Programme in Service Management. Here you can find out what a number of them have to say about their studies. Ask a student! Ask your questions about our Master's programme to some of our current students through Unibuddy. Fanny Culture and Creativity Management Afina Retail Carlson Retail Maria Supply Chain Management Jean Sustainab

https://www.ses.lu.se/en/education/masters-programmes/meet-our-students - 2026-04-29

Syllabi and reading lists

Spring Semester 2016 Semester 2 SMMR21 Methods in Social Sciences (15 credits) Syllabus Reading list SMMM11 Master's (One Year) Thesis (15 credits) Syllabus Reading list For specialisation Tourism SMMR22 Place and Destination Development (15 credits) Syllabus Reading list For specialisation Retail SMMR23 Service Logistics in Retail (7.5 credits) Syllabus Reading list For specialisation Retail SMMS

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-5 - 2026-04-29

Nathalie Stolwijk

Exhange student - Bachelor level Where do you come from?I study Industrial and Organisational Psychology in Utrecht at Utrecht University in the Netherlands. Why did you choose to come to the Department of Service Management and Service Studies?I have chosen to enrol in the course Leadership in Service Organizations (15 credits) during my exchange at Lund University. When I read the summary of the

https://www.ses.lu.se/en/education/exchange-student/bachelor-level-courses/nathalie-stolwijk - 2026-04-29

Welcome to the Swedish STS conference 2016

19 - 20 May at the Department of Service Management, Campus Helsingborg, Lund University We are pleased to invite you to attend the Swedish STS conference 2016.The conference will be a great opportunity for scholars to present their ongoing research projects and to engage in discussions and networking. We seek to bring together scholars working in Sweden and Scandinavia from diverse research disci

https://www.ses.lu.se/en/sts-2016/welcome-swedish-sts-conference-2016 - 2026-04-29

Organisation committee

CoordinatorKerstin SandellEmail: kerstin [dot] sandell [at] genus [dot] lu [dot] se (kerstin[dot]sandell[at]genus[dot]lu[dot]se)Phone: +46 46 222 40 59  HostChrister EldhEmail: christer [dot] eldh [at] ism [dot] lu [dot] se (christer[dot]eldh[at]ism[dot]lu[dot]se)Phone: 042-356640, 076-1144275  Working groups ProgrammeBoel Berner boel [dot] berner [at] liu [dot] se (boel[dot]berner[at]liu[dot]se)

https://www.ses.lu.se/en/sts-2016/organisation-committee - 2026-04-29

Programme 19 - 20 May

19 May:09:30-11:30  Pre-conference workshop for young researchers: Doing STS at the marginRegistration from 11 am.11:30-12:30  Lunch12:30-13:00  Welcome13:00-14:30  Sessions14:30-15:00  Coffee break15:00-16:30  Sessions16:45-18:00  Panel theme: method and methodology19:00-21:30  Dinner on the ferry between Helsingborg and Elsinore 20 May:09:00-10:00  Keynote speech10:00-10:30  Coffee break10:30-11

https://www.ses.lu.se/en/sts-2016/programme-19-20-may - 2026-04-29

Practicalities

 The event takes place at Campus Helsingborg, which is located very close to Helsingborg central station. Helsingborg is a vibrant city on the west coast of Scania.The evening dinner on Thursday will be a true Helsingborg experience – we will ‘tura’ on the ferry to Helsingør (Elsinore) Denmark. Read more.We will also offer a guided tour to nearby Dunkers cultural centre after lunch on Friday. Read

https://www.ses.lu.se/en/sts-2016/practicalities - 2026-04-29

C. Michael Hall receives honorary doctorate

This article is over 5 years old, and the information may therefore be outdated. Professor C. Michael Hall from the University of Canterbury, New Zeeland has been awarded an honorary doctorate from the Faculty of Social Sciences at Lund University. He has made significant contributions in research and education at the Department of Service Management and Service Studies. “We are very pleased and h

https://www.ses.lu.se/en/article/c-michael-hall-receives-honorary-doctorate - 2026-04-29

How to get here

By PlaneThe closest international airport is Copenhagen international airport (Kastrup, Denmark). There is a rail connection from Copenhagen Airport to Helsinborg Central Station. The rail service for Helsingborg will take around 1 hour 10 minutes. You will find ticket vending machines in the airport arrival area and by the railway line. You can pay in local currency (SEK and DKK) or with internat

https://www.ses.lu.se/en/sts-2016/practicalities/how-get-here - 2026-04-29

Anna-Maria Kemppainen

Master's student in Retail  Tell us a little about yourself.I am from Finland and currently on a study leave from my job there as a Project Manager in an event agency. After my Bachelors degree, I've been working full time for four years but decided to take a break and do a Master's degree. What did you study before this Master programme in Service Management?I studied Hospitality Management in Fi

https://www.ses.lu.se/en/anna-maria-kemppainen - 2026-04-29

Abstracts

We welcome submissions on all topics that have relevance for the STS field. Both paper and poster presentations are welcome. Abstracts should not exceed 200 words and the time slots for poster presentations will be 20 minutes. Presentations can be in Swedish, Danish, Norwegian or English. Last day for submission is extended to 15 March 2016.If you are having problems uploading your abstract using

https://www.ses.lu.se/en/form/abstracts - 2026-04-29

Natalia Godis

Master's student in Tourism  Tell us a little about yourself.I am an international student at Lund University at my second year of Master's in Service Management with the specialisation in Tourism. I come from Ukraine and this is my second Master degree. What did you study before this Master programme in Service Management?I have previously studied sociology. How is it to study in Sweden? I am ver

https://www.ses.lu.se/en/natalia-godis - 2026-04-29