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Albert already had an active carreer when he decided to go back to school to study Culture and Creativity management. Today he is working with a big series of events as a lead producer for the 25th anniversary of the Getty Center in Los Angeles. He looks back at his time in Sweden as a great experience! What did you do before you started studying the Master’s programme in Service Management? "I am

https://www.ses.lu.se/en/article/meet-our-alumni-albert-montanez - 2026-05-13

Autumn Semester 2022 Semester 1SMMV11 Introduction to Service Management (7.5 credits) SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMV12 Introduction to Culture and Creativity Management (7.5 credits) SyllabusReading listExaminerFor specialisation RetailSMMV13 Introduction to Retail (7.5 credits)SyllabusReading listExaminerFor specialisation Supply Chain Manage

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-18 - 2026-05-13

For several years, it has become increasingly clear that developments in tourism need to change direction and be done in a new, more sustainable way. To change the tourism industry, we need to understand it better in practice - how small tourism enterprises are run and developed. - A new way to approach tourism development and innovation is to focus on the individual and mundane aspect, says Stuar

https://www.ses.lu.se/en/article/touring-tourism-enterprising-new-thesis-offers-another-view-tourism-development - 2026-05-13

Who is Professor Jan Henrik Nilsson? What does he say about the masters's programme in Service managment, specialisation Tourism? What is he currently working on in terms of research projects? And what will students be surprised to find out about him? What is your academic background and what did you do before you started teaching at Lund University? "I have a teacher's education (history, social

https://www.ses.lu.se/en/article/meet-our-teachers-jan-henrik-nilsson - 2026-05-13

To confirm your plans to study at the Master Programme in Service Management for the start in 2022, please fill in this SIR form (Statement of Intention to Register) no later than 5 June. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and Creativi

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2022 - 2026-05-13

The traditional graduation ceremony for the master's programmes at the Faculty of Social Sciences took place on Wednesday June 8 in the beautiful main building of Lund University. This was a day full of excitement, relief, happiness and anticipation as students joined together in taking their last official steps at Lund University. The ceremony included speeches, music, and individual congratulati

https://www.ses.lu.se/en/article/graduation-ceremony-masters-students-0 - 2026-05-13

The City of Helsingborg gives scholarships to students of Campus Helsingborg for trips to its Sister Cities, Pärnu in Estonia and Dubrovnik in Croatia. This year Sze Ching Lim and Zhuoxu Jiang, master students of service management recieved the scholarship for their thesis on the usage of digital systems in road transportation. Road transportation is vital in trade, commerce, and communication and

https://www.ses.lu.se/en/article/scholarship-masters-students-city-helsingborg - 2026-05-13

- There is a lack of research concerning what e-commerce managers do at work. At the same time, their professional role has become increasingly important for today's retail companies. Our aim in this project is to map out and explore e-commerce mangers work practices, says Christian Fuentes. Central questions involve: What do e-commerce mangers do? What competencies do they need to develop? What d

https://www.ses.lu.se/en/article/new-research-project-will-study-what-e-commerce-managers-do-work - 2026-05-13

A new academic year just started and the department has welcomed around 100 new master students, of which almost all of them are international students. Before starting their studies at our master programme with five different specializations, the students participate in our preparatory week learning to study the "LU-way" - the Lund University way. We have talked to the two teachers in charge of t

https://www.ses.lu.se/en/article/new-master-students-learning-lu-way - 2026-05-13

Spring Semester 2023 Semester 2 SMMX21 Methods in Social Sciences (15 credits) Syllabus Reading list Examiner For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list Examiner For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list Examiner SMMV24 Retail Marketing: Theoretical Perspectives

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-19 - 2026-05-13

Spring 2022 Semester 2 SMMV21 Methods in Social Sciences (15 credits) Syllabus Reading list Examiner For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list Examiner For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list Examiner SMMV24 Retail Marketing: Theoretical Perspectives and Conc

https://www.ses.lu.se/en/syllabi-and-reading-lists-cloned - 2026-05-13

Today a traditional event took place on the third floor of Campus Helsingborg. Our PhD student Micol Mieli "nailed", or "spikade" as it is called in Swedish, her dissertation. This tradition of nailing the thesis is ancient and the procedure is done three weeks before the official defence. Now Micol Mieli is awaiting the dissertation defence which will take place on October 14th. The dissertation’

https://www.ses.lu.se/en/article/micol-mieli-nailed-her-dissertation - 2026-05-13

Cultural and creativity – art, theatre, literature, fashion, game industry, design, architecture, gardening and place development – have taken on an increasingly important role in society, even outside the traditional cultural sectors. Cultural, artistic and creative expressions act as resources for service development. Within the cultural and creative industries, the degree of innovation is high.

https://www.ses.lu.se/en/research/our-research/culture-and-creativity - 2026-05-13

Collaboration initiatives One of the university's tasks is to contribute to solutions to key societal challenges. To succeed in this, broad interdisciplinary collaborations within the academy are required in collaboration with activities outside the university.Collaborate with usWe welcome innovative thinking and collaborations outside of traditional patterns. Collaboration with companies and orga

https://www.ses.lu.se/en/collaborate - 2026-05-13

Handel Helsingborg (Retail Helsingborg) is a research project and its main purpose is to improve our understanding of consumers’ experiences and practices within retail contexts. The project is centered on Helsingborg and concerned with exploring opportunities and challenges in regional retail trade and urban environments.  The project is multidisciplinary and combines insights from economic, geog

https://www.ses.lu.se/en/research/research-groups/handel-helsingborg - 2026-05-13

The 14th of October Micol Mieli defended her doctorate dissertation, Smartphoned Tourists in the Phygital Tourist Experience. The thesis explores the smartphones role in the tourist experience, how the experience become phygital (both physical and digital) and the concept of planned serendipity. About the thesis The thesis aim is to explore the smartphones role in the tourist experience, in partic

https://www.ses.lu.se/en/article/new-thesis-regarding-phygital-tourist-experience - 2026-05-13

This is the question guiding a new study in the project “Consuming digital data”, with the purpose to see how the consumer experience and feels about the collection of their personal data. The study was conducted by Christian Fuentes, professor at Lund University and Niklas Sörum, Docent at University of Borås. Everything we do online is traced. Some information we provide our selves when we regis

https://www.ses.lu.se/en/article/new-study-how-do-consumers-experience-online-data-collection - 2026-05-13

at the Department of Service Studies Doctoral education in Service Studies is interdisciplinary and focuses on services as an object of study. Below you find a list of all our doctoral students and information about the research they are conducting. Current job vacancies Find career opportunities at the department.  Doctoral students at the department  Aditi Bisen Dissertation: Local food systems

https://www.ses.lu.se/en/research/doctoral-studies/meet-our-doctoral-students - 2026-05-13

Marte Nehl, Doctoral student "My research is rather a niche at the department and addresses processes and practices of organizing in the cultural sector. " “SES is so many things and first of all a group of very different people with different disciplinary backgrounds, research areas and experiences. As for now, that has been very enriching and, despite the communication being mainly digital at th

https://www.ses.lu.se/en/research/doctoral-studies/meet-our-doctoral-students/job-lets-me-grow-many-ways - 2026-05-13

Micol Mieli, PhD “My main research area is tourism and in particular tourists’ relationship with technology." “My main research area is tourism and in particular tourists’ relationship with technology. Right now I am studying the role of smartphones in the tourist experience. I am really interested in research methodologies and trying to experiment with different methods in my research. I love wor

https://www.ses.lu.se/en/research/doctoral-studies/meet-our-doctoral-students/being-phd-student-can-be-challenging-it-also-very-rewarding - 2026-05-13